We will notify you once we’ve received and inspected your return, please allow our returns team 1-3 business days to process your itemand let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
We offer a full refund on any product that is clearly faulty or damaged due to our fault.
About when refunds are processed
Please note, refunds may take an additional 7 business days to reflect on your given bank statement. All refunds will be processed to the original form of payment. Please remember it can take some time for your bank or credit card company to process and post the refund too.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next, contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at bryant_87@163.com